Our Services

At every stage of your journey with us, we are committed to offering a thoughtful, professional, and environmentally conscious service.

Here you can find important information about the options available to you when commissioning or purchasing a bespoke, hand-crafted piece of jewellery or silverware.

Commissions

Each commission is a unique and personal journey, whether you are seeking a sculptural centrepiece or an elegant piece of silverware, it is our highest priority to bring your vision to life. The commissioning process is a rewarding collaboration between client and maker, resulting in a bespoke piece that is truly one of a kind.

We strive to make the process as smooth and rewarding as possible. It begins with a consultation where we discuss your ideas and requirements. From there, we conduct research and develop your concept into something tangible, to then present you with sketches, maquettes, or samples to bring the design to life.

Throughout the making process, we will keep you closely involved, providing updates and seeking your input at key stages. This ensures that the final piece is a true reflection of your vision and that the experience feels personal from start to finish.

If you have an idea you would like to explore, please do not hesitate to get in touch. We would be delighted to welcome you to the workshop and start a conversation about your bespoke piece.

Recycling Your Silver & Gold

Hannah welcomes the opportunity to rework your unused or unworn silver and gold, transforming it into a beautiful new piece of jewellery or silversmithing for you to enjoy.

Personalisation & Finishing

We are pleased to offer personalisation and finishing options for both available and commissioned pieces, working with trusted engravers, polishers, and platers. Any outsourced services, along with additional postage, will be added to the final cost of your purchase.

Sustainability & Environmental Awareness

Sustainability is a key factor within Hannah's practice which she aims to adhere to as diligently as possible.

As Hannah draws creative inspiration from the ocean’s creatures, she ensures her processes are carefully considered to minimise environmental impact and to avoid contributing to environmental pollution wherever possible.

Terms & Conditions

Legalities

Hannah is legally required to hallmark every piece created from precious metals. She is registered with the Edinburgh Assay Office, where each silver or gold piece is stamped with five compulsory hallmarks. Additional hallmarks can be arranged upon request.

Hannah is fully insured for 2025 through the Artist’s Network, with cover including Public & Products Liability and Professional Indemnity.

Returns

If you are unhappy with your order, you may return the item within 10 working days of receiving it. After this period, returns cannot be accepted. Please note that initial postage costs are non-refundable. To qualify for a return, items must be in their original packaging and in the same condition as when received.

Please note that commissioned pieces are non-returnable